Context
Marketing agency specialized in fitness, ~60 gym clients. Growth was capped by operations: manual onboarding, appointment tracking impossible at scale, hand-built reporting.
What I built
- Client onboarding automated to 92%
- Per-agent appointment attribution: 56% → 80%
- Automated follow-ups: 87% show-up rate (vs 28% without), across 13,694 appointments
- AI-integrated control dashboard (4 views, 44 real-time KPIs)
- 63 Slack workspaces × 15 channels managed automatically
- AI agent that self-corrects automations in production
Results



